Customer Policy: Your credit card information is not stored nor do we give your email address out for any reason. Customer service is available between 8 a.m. and 5 p.m. EST, Monday through Saturday. If you have any questions, concerns, or simply wish to let us know how Flexicose is working for you or your pet, please feel free to let us know. We conduct all business via the internet, but if you should need assistance, please call 601-255-4149 and we will get back to you immediately. During business hours e-mail responses are usually within minutes of receiving them. You can contact us by e-mail here.

Shipping Policy

All orders ship USPS Priority Mail. Orders received before 12 pm EST can be shipped same day. Most shipments arrive in the 2-3 day time schedule set by the USPS.

Refund Policy & Guarantee

Flexicose is 100% GUARANTEED. Iif you do not notice a positive improvement in you or your pets joint discomfort, simply send us whatever you have left (even if it's just an empty bottle) for a complete refund. Refund applies to two bottles only. Buyer responsible for return shipping. Contact us here first for return instructions. Orders refused at delivery, forfeit shipping charges in the refund due.